My evo is failing to set camera perimeters

Frankie Loughran · Mar 4, 2020

Ansia · Mar 4, 2020

Welcome to the forums @Frankie Loughran. We will need more information on the problem you are having, to help you effectively.

Frankie Loughran · Mar 5, 2020

Ansia said:
Welcome to the forums @Frankie Loughran. We will need more information on the problem you are having, to help you effectively.

Before i fly ,I like to set up my camera in manual mode, it seems to work fine on the ground but when I send it up it sends back fail to setup camera perimeters

Ansia · Mar 5, 2020

I suggest you contact Autel. This is not normal. You can send them an email at [email protected]

Frankie Loughran · Mar 5, 2020

I bought my evo in the states and i am now living in Ireland do you think ther would be a frequency problem, in the mean time I will contact autel robotics. Thanks for your help.

Ansia · Mar 5, 2020

The Evo uses the 2.4Ghz frequency, which is allowed to be used in Ireland.

Frankie Loughran · Mar 7, 2020

I am waiting for a reply from autel , in the mean time I flow the evo yesterday with the controller only and it set the perimeters, would it ever be the autel app
Thanks again

Ansia · Mar 7, 2020

I honestly do not know. I haven't seen your problem before.

butch · Mar 7, 2020

Frankie Loughran said:
I am waiting for a reply from autel , in the mean time I flow the evo yesterday with the controller only and it set the perimeters, would it ever be the autel app
Thanks again

Just curious, are you using the new app or the older one?

Tufargon · Mar 7, 2020

Frankie Loughran said:
Before i fly ,I like to set up my camera in manual mode, it seems to work fine on the ground but when I send it up it sends back fail to setup camera perimeters

I've seen this and had it happen to me (with the XSP). It was when I did my settings and the drone was not turned on. Both remote AND drone need to be turned on while doing the settings for them to take.

Frankie Loughran · Mar 7, 2020

Autel App January 2020

butch · Mar 7, 2020

Frankie Loughran said:
Autel App January 2020

thanks

Ansia · Mar 7, 2020

Frankie Loughran said:
Autel App January 2020

If you are on Android, delete that app from your phone and install the one in the link below.

https://www.dropbox.com/s/i8rkhggz5eikn5n/Explorer_V1.0.1.45-release.apk?dl=1

Frankie Loughran · Mar 7, 2020

I may use another phone because I don't want to lose my flight records

Ansia · Mar 7, 2020

Frankie Loughran said:
I may use another phone because I don't want to lose my flight records

Just sync your flight records online and when you install the app I sent you, download the records from your account.

Frankie Loughran · Mar 9, 2020

Thanks for that

happydave1 · Mar 18, 2020

So I'm using Autel Explorer version 1.1.3.0. I've noticed in order to set any video settings when the app and the controller are connected, I can't do it using the touch screen OR (to a certain extent) using the scroll wheel on the right side of the controller. What I've discovered after some trial and error is that if I use the scroll wheel to set, say, 4K+, 60FPS, Auto the app won't show it UNLESS I hit the Disp button (which will take me to any media stored on the micro SD card) and then push it again to go back. Then the app will show the settings I just selected.

It looks like the apk @Ansia added in a previous post is an older version, will that take care of the issue? And, I'll assume since it's just the app it won't really have any problems with firmware on the drone/batteries, will it?

Ansia · Mar 18, 2020

The apk I provided was the last stable version of Explorer app, before Autel started releasing the explorer app for both Evo 1 and 2. It will work perfectly with the firmware 1.5.8.

happydave1 · Mar 19, 2020

Ansia said:
The apk I provided was the last stable version of Explorer app, before Autel started releasing the explorer app for both Evo 1 and 2. It will work perfectly with the firmware 1.5.8.

I downloaded it last night but have not had a chance to play with it yet with the drone in flight. My first impression after launching it to just take a quick peek is the interface seems a little more polished than the newer version, I actually kind of prefer it. Thanks for posting it, Ansia...I hope it will work out well. Loving this drone so far!

JayMayer · Apr 22, 2020

Ansia said:
If you are on Android, delete that app from your phone and install the one in the link below.

https://www.dropbox.com/s/i8rkhggz5eikn5n/Explorer_V1.0.1.45-release.apk?dl=1

Hi

Same problem: sometimes it doesn't allow me to configure the camera ( phone or Controller ). I sent it to Autel for review, and I am a waiting information.

A question: I use iPhone, that application in "Dropbox" will be used for IOS, or will there be some other solution. Since I want to warn myself, just in case. Regards

P.S. If the Drone arrives well, I will never make another upgrade in my life, even if I am promised the pearls of the virgin.