Robport, I just bought this drone (
Evo 2 Pro 6K V2) on Tuesday night and had it by Friday night but can't event get the standard controller to link to the aircraft using the Explore app on iPhone 11 Pro Max (connected with USB-A to lightning using a standard apple .5m cord after finding that this $2500 Rugged Bundle doesn't include a microUSB to lightning cord!). I can't get past the step 3 of the connection guide "Connection Wizard" on the explore app. There's a red message on the phone/app saying "Remote control and the aircraft are disconnected", and the display on the standard RC just continues to say "CONNECTING" as the bars on the bottom left try to connect to the drone but stay white and don't turn green. When I first opened the app, it prompted the 2.2.25 upgrade and seemed to load successfully, but the remote and aircraft would never connect. I've tried deleting the app and rerunning the firmware update, but now I keep getting a message "Aircraft battery level is too low, make sure the battery level is 25% or greater" even though the aircraft battery is fully charged (I've cycled three batteries trying this over and over!). Ive tried re-pairing the controller to the drone, I've tried reformatting the MicroSD card (to multiple formats including the MSDOS FAT and even tried some MacOS formats) and downloading the firmware update directly on the card's root directory. Nothing seems to work and Customer Service is closed all weekend, so this is a horrible first time user experience for me unlike any other drone I've ever owned as I basically have put $2700+ into a fancy orange nonflying brick at this point! Hopefully someone can help us!