- Nov 1, 2018
- Reaction score
We hear all the good talk from and about Randall Warnas joining the Autel team. We have great hopes of continued support for the EVO 1. I've got to say that for the consumer making the $1000 + investment in a hobby toy is not an easy thing to do but when we've done that we would certainly expect continued support for a long time. Is EVO now considered an End Of Life product? Sure seems so. Randall, please ramp up the support for this product. Many of us are still out here. We are not likely to make another major investment in an EVO 2 knowing what could happen to us again with that product. We have batteries failing all over the place and now find them difficult or in some cases impossible to replace. Firmware also has bugs that still have not been addressed and updates are needed. Now that things have slowed down due to the chip shortage we would hope Autel would direct some of it's time and energy into supporting EVO 1. At the very least, provide us with service manuals and parts for some of us to be able to perform our own repairs such as rebuilding battery packs. Please don't leave us behind and forget us or we will certainly forget you.