EVO 2 IMU Loss

[Billybadass0215]

So I have just received my EVO 2 and upon powering up it said that a firmware update was needed, I did that and prepared to fly . No go .... On my remote says IMU Loss, Flight log shows IMU abnormal but when I go to general settings it shows IMU as Normal please pics and suggestions Thanks Bill

 

[Tufargon]

I've never heard of this. Maybe try reinstalling the firmware manually and if still no go I'd definately be contacting Autel.

 

[Billybadass0215]

Thanks Bud, I talked to Autel they want the bird back . Said to ask the dealer to replace as defective first then if that doesn’t pan out they send me a return authorization and would have to go through email. So now here goes the run around. After waiting so long to fly ?

 

[Tufargon]

Hopefully there won't be a runaround. If you have to just deal with Autel there most likely won't be at all. Just a wait.

 

[Atomic08]

Billy..
How close to a fence or large metal object are you when you receive this message?
Maybe try moving to a large open field to calibrate there/test it there.
I know its not the same as Magnetic interference, but it couldn't help to try it.
From my past experience it takes about 4 weeks from pick up to return for a RMA to the east cost.
Check to see how much extra you would have to pay for 3 day shipping.
If I had know it was $24 I would have gladly paid that !

 

[Billybadass0215]

Billy..
How close to a fence or large metal object are you when you receive this message?
Maybe try moving to a large open field to calibrate there/test it there.
I know its not the same as Magnetic interference, but it couldn't help to try it.
From my past experience it takes about 4 weeks from pick up to return for a RMA to the east cost.
Check to see how much extra you would have to pay for 3 day shipping.
If I had know it was $24 I would have gladly paid that !

Thanks for the information. But I have tried going to a field and restarted the drone and done a compass ? calibration but issue didn’t change . Will definitely pay for expedited shipping there and back thanks for heads up

 

[Atomic08]

Billy...
You are not alone with the IMU Loss
Here from Captain Drone.
He Had Great Autel Service !
Hope you do to !

 

[Billybadass0215]

Thanks Cap, Autel support is absolutely awesome and the they have already sent and I have received a new drone. Communication was excellent. This is the best customer service ever.