Recent content by danfo

Well, they had a change of heart today. I received an email today from the Customer Support Supervisor that stated upon another look they had determined that it should be covered under warranty and my payment would be refunded. I am glad that they have decided to do this but I will not mark my...

Yeah, and unfortunately that was one of the very few things they had that was better than the competition, now that seems to be fading fast or gone. Now days it seems their "warranty" is meaningless.

Wish I would have known about these before I sent my drone back to Autel! The base of my antenna appeared to have hairline cracks around the pin hole and it's not even a year old.

I have paid them!!! Had to so they would repair and get it back to me! I paid them $51.60 because of their design flaw.

Well I have an evo and the antenna pin on the remote controller fell out on me and I lost it. I know this is a common problem, I've read about it many time on this forum and others. Well I call Tech Support (IT'S STILL UNDER WARRANTY)and they had me send my drone with the remote controller...

My Evo was doing the same as you stated, I recalibrated the command sticks and resolved the problem.

I came up with the fix for my problem! Everything is normal now all flight records are now on my Note 9 and I can now sync my flights. I would be surprised if eventually we don't see others with the same problem. In case others have this problem, the issue is screen resolution. If you go into...

I came up with the fix for my problem! Everything is normal now all flight records are now on my Note 9 and I can now sync my flights. I would be surprised if eventually we don't see others with the same problem. In case others have this problem, the issue is screen resolution. If you go into...

I came up with the fix for my problem! Everything is normal now all flight records are now on my Note 9 and I can now sync my flights. I would be surprised if eventually we don't see others with the same problem. In case others have this problem, the issue is screen resolution. If you go into...

This is on my Samsung Note 9 Running Android 8.1.0

Last night I installed the new firmware 1.3.3.25 had a few questions about screen resolution afterward, so called Autel. The tech had me uninstall and reinstall the Explorer app. Later I checked my settings and Flight Records. Since last evening my flight records map shows a Giant Google across...

Last night I installed the new firmware 1.3.3.25 had a few questions about screen resolution afterward, so called Autel. The tech had me uninstall and reinstall the Explorer app. Later I checked my settings and Flight Records. Since last evening my flight records map shows a Giant Google across...