They were easy to deal with...shipped right away. They even unboxed the extra battery, put it in the case to save on shipping charges. No issues at all.
No, not at the time of purchase. It saved me over $200 if I remember correctly. And they had it in stock, US dealers were all out of stock.
When I contacted them, price was lower than the posted price on their site. Doesn't hurt to check them out. Up to you.