Welcome, Autel Pilots!
Join our free Autel drone community today!
Join Us

Autel Nano+ Won't Record or Download 4k Video

kehenderson1

New Member
Joined
Jul 14, 2023
Messages
1
Reaction score
0
Age
32
Hey everyone, can someone clarify how to get the drone to record and transfer photos/videos in 4k? I'm so confused. When I'm flying in standard video mode, it says that it's flying in smooth mode and 4k. There is no option for me to select the HD in the menu. Also, when I download the videos from the app to my smartphone, they only download in 1280x720. Is there something I am doing wrong in the settings or do you think the drone is defective?

Thanks!
 
Seems like you are not familiar with the drone interface. Open the Sky app, go ''skill center'' and watch the ''SKY App basic operation'' video
 
I had the same issue...

The solution is:

Switch to any smart flight mode in the air (eg tracking) and start recording!
After that, it will be fine even in shooting mode. :)
 
Hey everyone, can someone clarify how to get the drone to record and transfer photos/videos in 4k? I'm so confused. When I'm flying in standard video mode, it says that it's flying in smooth mode and 4k. There is no option for me to select the HD in the menu. Also, when I download the videos from the app to my smartphone, they only download in 1280x720. Is there something I am doing wrong in the settings or do you think the drone is defective?

Thanks!
I found out by luck what was going on. Go to the camera settings in the app. Scroll down to "Download Size". Then check "original". This will result in two copies of the video. One will be the 1280 x 720 and the other one will be what ever you set the resolution too. And don't forget when the drone is connected, right below the "settings" icon is another setting tab that looks like an EQ slider. Those are also resolution settings. They are specific to the video and to the photos. I also would say I find it far easier to just read the card on my PC instead of letting them download. That can take forever!
 
  • Like
Reactions: ADOC
Seems like you are not familiar with the drone interface. Open the Sky app, go ''skill center'' and watch the ''SKY App basic operation'' video
Was that really necessary? I mean why do so many of you insult instead of actual help? And how do you now he hasn't looked at the app? The app is not always that clear and there are some things that you have to get from tutorials and not just the app or manual. And example would be there is a section on IMU calibration in the menu, but it doesn't actually say how t do it. I am just curious what you think your point was other than to needlessly castigate the author with a rather snide comment?
 
Was that really necessary? I mean why do so many of you insult instead of actual help? And how do you now he hasn't looked at the app? The app is not always that clear and there are some things that you have to get from tutorials and not just the app or manual. And example would be there is a section on IMU calibration in the menu, but it doesn't actually say how t do it. I am just curious what you think your point was other than to needlessly castigate the author with a rather snide comment?
Took note, not interested in commenting on your provocations. The post is spot-on and should help the TS to find the solution to his problem, straight from the manufacturer [They know!], instead of searching countless hours of ''tutorials'' where 80% have no clue what they talking about.

Enjoy the weekend!
 

Latest threads

Members online

Forum statistics

Threads
11,333
Messages
103,249
Members
9,972
Latest member
Dave.Samuel